We'd Love to Hear From You
Questions about an order, a product, sizing, or anything else? Our team typically responds within 24 hours on business days.
Support details
InnovaSoft Labs LTD
Company Number 16678044
Email: belvurraofficial@gmail.com
Response time: Within 24 hours (Mon–Fri)
Business Address:
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Got Any Questions?
Our store
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Mon - Fri, 9am - 5pm
FAQs
How do I clean my jewelry?
Wipe gently with a soft, dry cloth after each wear and store in a dry place, ideally in the pouch/box provided.
Will my jewelry tarnish?
Our fashion pieces are plated to resist tarnish, but we recommend removing jewelry before swimming in chlorinated water, applying perfume directly, or sleeping in it, to extend its life.
Can I exchange for a different size?
Yes, contact belvurraofficial@gmail.com within 14 days to arrange an exchange.
What's your return policy?
We accept returns within 14 days of delivery on unworn items in original packaging. See our full Refund Policy.
How long does shipping take?
Orders ship within 4–5 business days and typically arrive in 7–10 business days depending on your location.
Do you ship internationally?
Yes
Can I track my order?
Yes, you'll receive a tracking link by email as soon as your order ships.
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